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CK: Privacy Policy
LINKS
Overview
Protecting your Privacy
How we collect your information
How we use your information
Retention of information
Marketing Messages
Seeing Adverts For CHARLESKEITH.COM Online
Sharing Your Information
Cookies
Data Protection
Your Rights
Changes to How We Protect Your Privacy
Language
How to Contact Us
1. OVERVIEW
1.1 CHARLESKEITH.COM Pte. Ltd is part of the CHARLES & KEITH group. This Privacy, Data Protection and Cookies Policy (“Policy”) explains how we use the information we collect from you when you use our website or mobile application (“Site”). This Policy also applies to information we receive from you through any social media platforms that we control.
1.2 CHARLESKEITH.COM Pte. Ltd is responsible for your privacy when you use our Site.
1.3 CHARLES & KEITH aims to be transparent about the information we collect about you, how it is used and whom it is shared with. We collect your information:
A. to improve your user experience;
B. under a secure environment;
C. but you can decide what and how you want to hear from us;
D. only when necessary.
2. PROTECTING YOUR PRIVACY
2.1 Protecting the privacy and security of our customers and Site visitors is of utmost importance to CHARLES & KEITH. We appreciate and understand how important privacy is to you. If you have any questions about how we protect your privacy, contact us at dataprotection@charleskeith.com.
2.2 This Policy applies to your use of our services and complies with the requirements of the EU General Data Protection Regulation (“GDPR”).
2.3 For all our services, the company responsible for your privacy is CHARLESKEITH.COM Pte. Ltd.
2.4 CHARLES & KEITH respects the privacy of children. CHARLES & KEITH will never knowingly request or use personal information from minors. If we become aware that we have collected personal information from a user of the Site who is under the age of 18, we will remove that minor's personal information from our files. Through the access and use of the Site, you have represented and warranted that you are 18 years of age or over. If you are under 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
3. HOW WE COLLECT YOUR INFORMATION
3.1 To the extent permissible under the applicable law(s), we may collect information about you when you:-
• Complete a service application form. We may collect information such as your name, address, e-mail address, telephone number and the country you are located.
• Register to use our Site. We may collect information such as your name, address, e-mail address, telephone number, and the country you are located.
• Place an order using our Site. We may collect information such as your name, address, e-mail address, telephone number, payment details and the country you are located.
• Contacting Customer Service, either via E-mail, telephone, fax or live chat. We may collect information such as your name, address, e-mail address, telephone number.
• Sign up as an Affiliate of CHARLES & KEITH. We may collect information such as your name, address, e-mail address, telephone number, payment details and the country you are located.
• Sign up for newsletters and other marketing content. We may collect information such as your name, address, e-mail address and telephone number and the country you are located.
• Take part in surveys, enter into any competitions, prize draws. We may collect information such as your name, address, e-mail address, telephone number and the country you are located.
• Interacting with us using social media. We may collect information such as your e-mail address, your social media handle, and the country you are located.
• Our close circuit television r
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